Managing organizational change in public services : international issues, challenges and cases / edited by Rune Todnem By and Calum Macleod. - xxi, 282 pages : illustrations ; 25 cm. - Understanding organizational change .

Includes bibliographical references (p. [250]-276) and index.

An overview of managing organizational change in public services / Calum Macleod and Rune Todnem By --
Contextual leadership and change in the public sector / Esther Cameron and Mike Green --
Managing public sector organizations in environmental turbulence / Bruce E. Perrott --
The ideological use of new public management concepts during organizational change initiatives / Thomas Diefenbach --
Change from the middle? Exploring middle manager strategic and sensemaking agency in public services / Raymond Caldwell --
A convergence analysis of strategic change : the National Trust case / Colin Carnall --
Organizational change in the public sector : the case for planned change / Bernard Burnes --
Public sector compensation : the management of change / David Lewin --
Delayed due to heavy turbulence : an analysis of power, political tactics and, ultimately, the abortion of a major organizational change initiative / Eric Lofquist and Rune Lines --
For show or for real? Organization development in the public sector / Antonie Van Nistelrooij and Harry Sminia --
Strategic responses to the quality reform : a comparative study of change in Norwegian higher education / Katarina Østergren and Inger Stensaker --
Changing organizational values and actions in public services : a longitudinal empirical analysis / Richard M. Walker and Fariborz Damanpour --
Organizational change management in public services : key findings and emerging themes / Calum Macleod and Rune Todnem By.


"Forming part of the Understanding Organizational Change series, Managing Organizational Change in Public Services focuses on the organizational dimension of change management in public services. Combining aspects of change management theory with 'real life' practice in the form of organizational cases from different regions and sectors, this edited collection identifies and analyzes significant issues regarding the development, implementation and evaluation of public service change initiatives. Featuring contributions from leading authors in the field, this text provides an overview of organizational change management with a focus on leadership, management, and strategies for change. Looking at cases from Europe and North America, Managing Organizational Change in Public Services offers both a global, as well as a cross-sector analysis of this complex and challenging process. Different sectors that are examined include: Transport; Health; Education. This book offers an excellent introduction to change management and how it works within the public service organizations internationally. It will be vital reading for all those engaged with the study or practice of this dynamic subject" -- From the publisher.

9780415467582 (hardback) 0415467586 (hardback) 9780415467599 (pbk.) 0415467594 (pbk.) 9780203881835 (ebook) 0203881834 (ebook)

2008036303

GBA8D8544 bnb

014852065 Uk


Public administration.
Civil service--Management.
Administrative agencies--Management.
Organizational change--Management.
Organizational effectiveness--Management.

JF1351 / .M349 2009

352.367