Cohen, Steven, 1953 September 6-

The effective public manager : achieving success in a changing government / Steven Cohen, William Eimicke, Tanya Heikkila. - 4th ed. - xxvii, 377 pages ; 24 cm.

Includes bibliographical references (p. 345-364) and index.

The perpetual crisis in public management -- Defining effective public management -- How to find and keep good people -- Developing effective working relationships -- Structuring systems, tasks, and responsibilities -- Understanding and applying innovation strategies in the public sector -- The art and craft of contracting -- Gathering, organizing, and using information -- Mastering the budgetary process -- Shaping organizational goals and strategies -- Communicating with the public, the media, and stakeholders -- Surviving and thriving in public service.

9780470282441 (cloth) 0470282444 (cloth)

2008027382


Public administration.

JF1351 / .C574 2008

352.3