Normal view MARC view ISBD view

Quality management / Howard S. Gitlow ... [et al.]. - Third edition - xviii, 797 pages : illustrations ; 24 cm. + 1 CD-ROM (4 3/4 in.) - McGraw-Hill/Irwin series Operations and decision sciences .

Rev. ed. of: Quality management / Howard Gitlow, Alan Oppenheim, Rosa Oppenheim. c1995 Includes index.


System requirements for accompanying CD-ROM: PC, Pentium processor, Windows 98/2000, Internet Explorer 5, Microsoft Office or equivalent.

ISBN: 0073662631 (alk. paper) 9780072999839

LCCN: 2004049957

Subjects--Topical Terms:
Quality control--Statistical methods.

LC Class. No.: TS156 / .T587 2005

Dewey Class. No.: 658.4/013