Mahinay, Socorro Tormis,

Organizational culture of selected call center operations in Cebu City : its nature, antecedents and attributes / Socorro Tormis Mahinay. - xvii, 174 pages ; 28 cm.

Thesis (Doctor in Business Administration) -- Cebu Institute of Technology University,

Includes bibliographical references.


Call centers--Management.--Cebu City
Corporate culture.
Organizational behavior.


Academic theses.

658.8/72