Communicating for results : a guide for business and the professions / Cheryl Hamilton, Tony L. Kroll.
By: Hamilton, Cheryl [author.]
Contributor(s): Kroll, Tony L [author.]
Language: English Publisher: Boston, MA : Cengage Learning, [2018]Copyright date: ©2018Edition: Eleventh editionDescription: xix, 505 pages : illustrations (chiefly color) ; 25 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781305280267; 1305280261Subject(s): Communication in management | Communication in managementDDC classification: 658.4 LOC classification: HD30.3 | .H35 2018| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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COLLEGE LIBRARY | COLLEGE LIBRARY SUBJECT REFERENCE | 658.4 H1802 2018 (Browse shelf) | Available | CITU-CL-48888 |
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| 658.4 G378 c.3 Forward thinking : the pragmatist's guide to today's business trends / | 658.4 G875 1986 Organizational behavior / | 658.4 H126 1985 Management / | 658.4 H1802 2018 Communicating for results : a guide for business and the professions / | 658.4 H189 1982 Organizational behavior and the practice of management / | 658.4 H189 1987 Organizational behavior and the practice of management / | 658.4 H367 The naked manager : games executives play / |
Previous edition: 2014.
Includes bibliographical references (pages 451-479) and indexes.
Understanding communication in the workplace. Communication and ethics at work: what should you know? -- Organizations in the workplace: which ones fit you best? -- Handling conflict, cultural diversity, and relationships -- Personalizing communication in the workplace. Effective listening -- Nonverbal communicaiton -- Anxiety, technology, and other communication obstacles -- Maximizing communication in the workplace. Basic information for all types of interviews -- The employment interview -- Small-group communication and problem solving -- Participation and leadership in teams -- Polishing oral and written communication in the workplace. Informative presentations: plan, research, organize, and deliver -- Verbal and visual supporting materials -- Persuasive presentations: individual or team -- Written communication.
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