The high-velocity edge : how market leaders leverage operational excellence to beat the competition / Steven J. Spear.

By: Spear, Steven J [author]
Contributor(s): Spear, Steven J. Chasing the rabbit
Language: English Publisher: New York : McGraw-Hill, [2009]Copyright date: c2009Edition: 2nd edDescription: xxiv, 407 pages : illustrations ; 24 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9780071741415 (hbk.); 0071741410 (hbk.)Subject(s): Organizational effectiveness | Management | Production management | Industrial productivityDDC classification: 658.5 LOC classification: HD58.9 | .S676 2009
Contents:
Preface p. vii -- Foreword p. xiii -- Acknowledgments p. xxi -- Getting to the Front of the Pack p. 1 -- Complexity: The Good News and the Bad News p. 33 -- How Complex Systems Fail p. 45 -- How Complex Systems Succeed p. 87 -- High Velocity Under the Sea, in the Air, and on the Web p. 109 -- Capability 1: System Design and Operation p. 155 -- Capability 2: Problem Solving and Improvement p. 193 -- Capability 3: Knowledge Sharing p. 225 -- Capability 4: Developing High-Velocity Skills in Others p. 263 -- High-Velocity Crisis Recovery p. 295 -- Creating High-Velocity Health-Care Organizations p. 323 -- Conclusion p. 357 -- Epilogue p. 365 -- References p. 367 -- Notes p. 377 -- Index p. 395.
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Item type Current location Home library Call number Status Date due Barcode Item holds
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SUBJECT REFERENCE 		658.5 Sp312 2009 (Browse shelf) Available CITU-CL-49038
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Prev. ed. published as: Chasing the rabbit : how market leaders outdistance the competition and how great companies can catch up and win / Steven J. Spear. c2009.

Includes bibliographical references (p. 367-376) and index.

Preface p. vii --
Foreword p. xiii --
Acknowledgments p. xxi --
Getting to the Front of the Pack p. 1 --
Complexity: The Good News and the Bad News p. 33 --
How Complex Systems Fail p. 45 --
How Complex Systems Succeed p. 87 --
High Velocity Under the Sea, in the Air, and on the Web p. 109 --
Capability 1: System Design and Operation p. 155 --
Capability 2: Problem Solving and Improvement p. 193 --
Capability 3: Knowledge Sharing p. 225 --
Capability 4: Developing High-Velocity Skills in Others p. 263 --
High-Velocity Crisis Recovery p. 295 --
Creating High-Velocity Health-Care Organizations p. 323 --
Conclusion p. 357 --
Epilogue p. 365 --
References p. 367 --
Notes p. 377 --
Index p. 395.

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