Strategic corporate social responsibility : sustainable value creation / David Chandler, University of Colorado Denver Business School.

Earlier editions authored by William B. Werther, Jr. and David Chandler.

David Chandler ([email protected]) is Assistant Professor of Management and Co-Director of the Managing for Sustainability Program at the University of Colorado Denver Business School. His research focuses on the dynamic interface between the organization and its institutional environment, which he operationalizes within the context of corporate social responsibility, business ethics, and firm/stakeholder relations. His research has been published in Organization Science, Academy of Management Review, Journal of Management, and Strategic Organization. Additional related publications include the book Corporate Social Responsibility: A Strategic Perspective (Business Expert Press, 2014). He received his Ph.D. in Management from The University of Texas at Austin.

Includes bibliographical references and indexes.

List of Figures

Glossary

Preface: Why CSR Matters

Plan of the Book

Acknowledgments

PART I: CORPORATE SOCIAL RESPONSIBILITY

Chapter 1: What Is CSR?
A New Definition of CSR
The Evolution of CSR
Foundations of CSR
Strategic CSR Debate
Questions for Discussion and Review

Chapter 2: The Driving Forces of CSR
Affluence
Sustainability
Globalization
Communications
Brands
Strategic CSR Debate
Questions for Discussion and Review

Chapter 3: Corporate Rights and Responsibilities
Corporate Rights
Corporate Responsibilities
Strategic CSR Debate
Questions for Discussion and Review

Part I Case Study: Religion
Religion and Capitalism
Islamic Finance
Strategic CSR Debate
Questions for Discussion and Review

Next Steps

PART II: A STAKEHOLDER PERSPECTIVE

Chapter 4: Stakeholder Theory
Who Is a Stakeholder
Which Stakeholders Should Be Prioritized?
Strategic CSR Debate
Questions for Discussion and Review

Chapter 5: Corporate Stakeholder Responsibility
CSR: A Corporate Responsibility?
CSR: A Stakeholder Responsibility?
Engaged Stakeholders
Strategic CSR Debate
Questions for Discussion and Review

Chapter 6: Who Owns the Corporation?
History of the Corporation
Shareholders Own Stock
Fiduciary Duties
Shareholders Versus Stakeholders
Strategic CSR Debate
Questions for Discussion and Review

Part II Case Study: Impact Investing
Socially Responsible Investing
Values-Based Funds
Social Impact Bonds
Strategic CSR Debate
Questions for Discussion and Review

Next Steps

PART III: An Economic Perspective

Chapter 7: The Pursuit of Profit
Markets
Profit
Social Progress
Strategic CSR Debate
Questions for Discussion and Review

Chapter 8: Incentives and Compliance
Voluntary Versus Mandatory
Behavioral Economics
Walmart
Is Walmart Good for Society?
Strategic CSR Debate
Questions for Discussion and Review

Chapter 9: Accountability
Defining CSR
Measuring CSR
Pricing CSR
Strategic CSR Debate
Questions for Discussion and Review

Part III Case Study: Financial Crisis
The Great Recession
Moral Hazard
Global Capitalism
Occupy Wall Street
Countrywide
Bank of America
Strategic CSR Debate
Questions for Discussion and Review

Next Steps

PART IV: A STRATEGIC PERSPECTIVE

Chapter 10: Strategy + CSR
What Is Strategy?
Competing Strategy Perspectives
The Integration of Strategy and CSR
The CSR Threshold
Strategic CSR Debate
Questions for Discussion and Review

Chapter 11: CSR as a Strategic Filter
The CSR Filter
The Market for CSR
The CSR Filter in Action
Strategic CSR Debate
Questions for Discussion and Review

Chapter 12: Strategic CSR
Defining Strategic CSR
Strategic CSR Is Not an Option
Strategic CSR Is Business
Strategic CSR Debate
Questions for Discussion and Review

Part IV Case Study: Supply Chain
An Ethical Supply Chain
An Unethical Supply Chain
A Strategic Supply Chain
Strategic CSR Debate
Questions for Discussion and Review

Next Steps

PART V: A SUSTAINABLE PERSPECTIVE

Chapter 13: Sustainability
Sustainable Development
Waste
Beyond Sustainability
Strategic CSR Debate
Questions for Discussion and Review

Chapter 14: Implementing CSR
Strategic Planning
Short- to Medium-Term Implementation
Medium- to Long-Term Implementation
The Socially Responsible Firm
Strategic CSR Debate
Questions for Discussion and Review

Chapter 15: Sustainable Value Creation
Values, Morals, and Business Ethics
Creating Value
Values-Based Business
Strategic CSR Is Good Business
Strategic CSR Debate
Questions for Discussion and Review

Part V Case Study: Employees
The Gig Economy
Employee-Centered Firms
Strategic CSR Debate
Questions for Discussion and Review

Final Thoughts

Endnotes

Company Index

Subject Index

About the Author

Strategic Corporate Social Responsibility: Sustainable Value Creation (Fourth Edition) redefines corporate social responsibility (CSR) as being central to the value-creating purpose of the firm. Based on a theory of empowered stakeholders, this bestselling text argues that the ?responsibility? of a corporation is to create value, broadly defined. The primary challenge for managers today, therefore, is to balance the competing interests of the firm?s stakeholders? understanding that what they expect today may not be what they will expect tomorrow. This tension is what makes CSR so complex and demanding, but it is also what makes CSR integral to the firm?s strategy and day-to-day operations. As such, CSR is not something that firms choose to do?all firms do it?it is just that some firms do it better than others. In this new Fourth Edition, author David Chandler explores why some firms are better at CSR and how other firms can improve their CSR efforts.