Operations management : contemporary concepts and cases / Roger G. Schroeder, Susan Meyer Goldstein, M. Johnny Rungtusanatham.

By: Schroeder, Roger G [author]
Contributor(s): Goldstein, Meyer | Rungtusanatham, M. Johnny
Language: English Series: McGraw-Hill/Irwin series operations and decision sciences: Publisher: Boston : McGraw-Hill/Irwin, c2011Edition: Fifth editionDescription: xviii, 558 pages : illustrations ; 26 cmContent type: text Media type: unmediated Carrier type: volume ISBN: 9780071289580Subject(s): Production managementDDC classification: 658.5 LOC classification: TS155 | .S334 2011
Contents:
Part 1: Introduction. The Operations Function ; Operations and Supply Chain Strategy ; Product Design. -- Part 2: Process design. Process Selection ; Service Process Design ; Process-Flow Analysis ; Lean Thinking and Lean Systems. -- Part 3: Quality. Managing Quality ; Quality Control and Improvement. Part 4: Capacity and scheduling. Supply Chain Management ; Forecasting Supplement: Advanced Methods ; Capacity Planning Supplement: Mathematical Models ; Scheduling Operations ; Project Planning and Scheduling. -- Part 5: Inventory. Independent Demand Inventory ; Materials Requirements Planning and ERP. Part 6: Case studies. Shipper Manufacturing Company ; FHE, Inc. ; Early Supplier Integration in the Design of the Skid-Steer Ladder ; Eastern Gear, Inc. ; Southwest Airlines: Singing the (Jet) Blues ; The Field Service Division of DMI ; Pharmacy Service Improvement at CVS (A) ; Customer-Driven Learning at Radisson Hotels Worldwide ; Quality at Gillette Argentina ; Bayfield Mud Company ; Six Sigma at 3M, Inc. ; Crocs: Revolutionizing an Industry's Supply Chain Model for Competitive Advantage ; Unifine Richardson ; eBags: Managing Growth ; Merriwell Bag Company ; Lawn King, Inc. ; World Industrial Abrasives ; Consolidated Electric ; Southern Toro Distributor, Inc. ; ToyPlus, Inc.
Summary: "Operations Management: Contemporary Concepts and Cases, is an ideal book for the instructor seeking a short text with cases. This book employs a cross-functional perspective, appealing to non-majors and practical for use in an MBA level course in operations management. The size and price of the book also make the text attractive for the cross-functional curriculum where students are required to purchase more than one text. The cases offer variety in length and rigor; and several are from Harvard and Darden. This mix makes the book appropriate for both undergraduates and MBA students."--Publisher's website.
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Item type Current location Home library Call number Status Date due Barcode Item holds
BOOK BOOK COLLEGE LIBRARY
COLLEGE LIBRARY
SUBJECT REFERENCE 		658.5 Sch16 2011 (Browse shelf) Pending hold CITU-CL-42112
Total holds: 1

Includes bibliographical references and index.

Part 1: Introduction. The Operations Function ; Operations and Supply Chain Strategy ; Product Design. --
Part 2: Process design. Process Selection ; Service Process Design ; Process-Flow Analysis ; Lean Thinking and Lean Systems. --
Part 3: Quality. Managing Quality ; Quality Control and Improvement. Part 4: Capacity and scheduling. Supply Chain Management ; Forecasting Supplement: Advanced Methods ; Capacity Planning Supplement: Mathematical Models ; Scheduling Operations ; Project Planning and Scheduling. --
Part 5: Inventory. Independent Demand Inventory ; Materials Requirements Planning and ERP. Part 6: Case studies. Shipper Manufacturing Company ; FHE, Inc. ; Early Supplier Integration in the Design of the Skid-Steer Ladder ; Eastern Gear, Inc. ; Southwest Airlines: Singing the (Jet) Blues ; The Field Service Division of DMI ; Pharmacy Service Improvement at CVS (A) ; Customer-Driven Learning at Radisson Hotels Worldwide ; Quality at Gillette Argentina ; Bayfield Mud Company ; Six Sigma at 3M, Inc. ; Crocs: Revolutionizing an Industry's Supply Chain Model for Competitive Advantage ; Unifine Richardson ; eBags: Managing Growth ; Merriwell Bag Company ; Lawn King, Inc. ; World Industrial Abrasives ; Consolidated Electric ; Southern Toro Distributor, Inc. ; ToyPlus, Inc.

"Operations Management: Contemporary Concepts and Cases, is an ideal book for the instructor seeking a short text with cases. This book employs a cross-functional perspective, appealing to non-majors and practical for use in an MBA level course in operations management. The size and price of the book also make the text attractive for the cross-functional curriculum where students are required to purchase more than one text. The cases offer variety in length and rigor; and several are from Harvard and Darden. This mix makes the book appropriate for both undergraduates and MBA students."--Publisher's website.

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