The real value of training : measuring and analyzing business outcomes and the quality of ROI / Ron Drew Stone.

By: Stone, Ron D
Language: English Publisher: New York : McGraw-Hill, [2011]Publisher: c2011Description: xvii, 302 page : illustrations ; 25 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9780071759977 (alk. paper); 0071759972 (alk. paper)Subject(s): Performance standards | Rate of return | Personnel managementDDC classification: 658.3/124 LOC classification: HF5549.5.P35 | S75 2011
Contents:
Talking about performance results -- Stone's measurement and roi process : a view from above -- Begin on the right foot : partner to create a measurement strategy -- Collect relevant performance data -- Analyze results and adjust for causal influence -- Analyze and adjust results for sustained impact -- Go / No Go : Assign a Monetary Value to Business Outcome Data -- Calculate the fully-loaded cost of the solution design -- Calculating the return on investment and assessing the quality of ROI -- Measuring the contribution of solutions : alternatives to ROI -- Communicate the results -- Opportunity forecasting : predicting performance improvement and ROI.
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SUBJECT REFERENCE 		658.3124 St723 2011 (Browse shelf) Available CITU-CL-49100
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Includes bibliographical references (p. 289-290) and index.

Talking about performance results -- Stone's measurement and roi process : a view from above -- Begin on the right foot : partner to create a measurement strategy -- Collect relevant performance data -- Analyze results and adjust for causal influence -- Analyze and adjust results for sustained impact -- Go / No Go : Assign a Monetary Value to Business Outcome Data -- Calculate the fully-loaded cost of the solution design -- Calculating the return on investment and assessing the quality of ROI -- Measuring the contribution of solutions : alternatives to ROI -- Communicate the results -- Opportunity forecasting : predicting performance improvement and ROI.

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