Communication for nurses : talking with patients / Lisa Kennedy Sheldon.

By: Sheldon, Lisa Kennedy [author]
Language: English Publisher: Thorofare, NJ : SLACK Inc., c2004Description: xii, 143 pages : illustrations ; 23 cmContent type: text Media type: unmediated Carrier type: volume ISBN: 1556426313 (pbk. : alk. paper); 9781556426315Subject(s): Communication in nursing | Nurse and patient | Nurse-Patient Relations | CommunicationDDC classification: 610.73 LOC classification: RT23 | .S53 2004Online resources: Table of contents
Contents:
The first encounter: setting the stage for effective communication -- The nurse as a person -- Patients as people: standards to guide communication -- Cultural diversity: translating awareness into competence -- The nurse-patient relationship: a therapeutic relationship -- Interviewing skills: a clinical art and science -- Reading nonverbal cues and body language -- Humor -- Anger, anxiety, and difficult communication styles -- Life-threatening illness and death -- Patients with pain -- Physical impairments to communication -- Different age groups -- Communicating with peers and other health care providers -- Conflict resolution and negotiation skills -- A conclusion and a beginning.
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Item type Current location Home library Call number Status Date due Barcode Item holds
BOOK BOOK COLLEGE LIBRARY
COLLEGE LIBRARY
SUBJECT REFERENCE 		610.73 Sh43 2004 (Browse shelf) Available CITU-CL-30972
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Includes "Ten rules for talking with patients"-- p. [2] of cover.

Includes bibliographical references (p. [135]-138) and index.

The first encounter: setting the stage for effective communication -- The nurse as a person -- Patients as people: standards to guide communication -- Cultural diversity: translating awareness into competence -- The nurse-patient relationship: a therapeutic relationship -- Interviewing skills: a clinical art and science -- Reading nonverbal cues and body language -- Humor -- Anger, anxiety, and difficult communication styles -- Life-threatening illness and death -- Patients with pain -- Physical impairments to communication -- Different age groups -- Communicating with peers and other health care providers -- Conflict resolution and negotiation skills -- A conclusion and a beginning.

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