Managing indirect spend : enhancing profitability through strategic sourcing / Joe Payne, William R. Dorn, David Pastore, Jennifer Ulrich.

ABOUT THE AUTHOR
Joe Payne is an industry-recognized expert in supply chain and procurement best practices. He specializes in increasing the value of procurement via innovative solutions and oversees delivery of both services and technology to help companies improve their procurement, supply chain, and financial processes.

William R. Dorn is an operations, procurement, and product management leader. He is a process improvement and technology expert specializing in business transformation.

David Pastore is a strategic sourcing expert and procurement thought leader. He specializes in enterprise-wide spend management and cost reduction programs.

Jennifer Ulrich is an industry-wide authority on procurement, finance, digital transformation, and category management, focused on elevating the role of procurement through enhanced business processes.

Includes bibliographical references and index.

TABLE OF CONTENTS
Introduction

Part One: The Process

Chapter One: An Introduction to Strategic Sourcing X

Visibility X

Objectivity X

Project Management Tool X

In Summary X

Chapter Two: Data Collection and Spend Analysis X

What Is Data Collection? X

Where to Start? X

Dealing with Decentralized Data Sets X

Spend Analysis X

Spend Analysis Tools X

Kicking Off the Projects X

End-User Interviews X

Line-Item Detail and Getting the Most from Your Supply Base X

Supplier Interviews X

Analyzing Contracts and Pricing Agreements X

The Final Analysis: Building a Baseline X

In Summary X

Chapter Three: Conducting Research X

Types of Cost-Savings Opportunities X

Understanding the Category X

Identifying Suppliers X

Understanding the Supply Chain X

Understanding Current Market Conditions X

Understanding the Factors of Cost X

Review of Technologies, Processes, Products, and Services X

Collecting Market Intelligence Through the RFI Process X

In Summary X

Chapter Four: The RFX Process X

Using the RFI to Begin the Sourcing Phase X

Developing Your Sourcing Strategy X

Going to Market X

Generating the RFP and RFQ X

Supplier Selection and Scorecard Criteria X

Administering the RFX Process X

Reverse Auctions X

Alternatives to the RFX—The Importance of Flexibility and Creativity in the Sourcing Process XX

In Summary

Chapter Five: Scorecarding Suppliers X

Measuring Value: Developing Selection Criteria X

The Quantitative Analysis: Evaluating the Bid Portion of Supplier Proposals X

The Qualitative Approach: Developing the RFP Matrix X

References X

Teamwork and Objectivity X

Technology’s Role X

In Summary X

Chapter Six: Negotiations X

Knowing What to Negotiate X

Negotiation Optimization: Developing Final Targets X

Getting to “No” XX

What Not to Do XX

In Summary XX

Chapter Seven: Get It in Writing X

The Contracting Phase X

Essential Components of a Contract X

Attachments XX

Contract Management XX

Making the Best Use of Your Legal Team XX

Contracting Pitfalls and Language to Avoid XX

Working Outside of a Contract: Pricing Agreements and Handshakes XX

In Summary XX

Chapter Eight: Implementation and Continuous Improvement X

The Challenges of Implementation X

Overcoming Challenges X

Monitoring Improvements After Implementation X

Savings and Compliance Best Practices XX

Continuous Improvement Initiatives XX

In Summary XX

Chapter Nine: What Not to Do During a Strategic Sourcing Initiative X

Creating Overly Complex or Long RFPs X

Letting the Supplier Write the RFP for You X

RFP Spam X

In Summary XX

Part Two: The Tools

Chapter Ten: The Importance of Market Intelligence X

The Types of Market Intelligence X

Components of Success X

Breaking Down the Components XX

In Summary XX

Chapter Eleven: Introduction to Procurement Technology X

A Brief History of Procurement Technology X

The Solution Landscape X

Upstream and Downstream Procurement X

Spend Analysis X

Sourcing X

Reverse Auctions XX

Contract Lifecycle Management (CLM) XX

Supplier Information Management (SIM) XX

Supplier Performance Management (SPM) XX

Supplier Risk Management (SRM) XX

Procurement (PXP) XX

Invoicing and Payment XX

SXP Individual Products Versus Full-Suite Solutions XX

In Summary XX

Chapter Twelve: Increasing Stakeholder and Supplier Engagement X

What Is a Stakeholder? X

Who Are the Stakeholders? X

The Value Brought by Stakeholders X

In Summary XX

Chapter Thirteen: Leveraging Group Purchasing Organizations X

Types of GPOs X

Services Provided by GPOs X

Benefits of GPOs X

GPO Disadvantages X

Best Practices for Managing GPO Relationships XX

Summary XX

Part Three: Examples from the Field

Chapter Fourteen: Supplier Collaboration X

Opening Up Your Requirements X

Giving Suppliers What They Need X

Helping Suppliers With Their Supply Chain X

Collaborating With Suppliers in Similar Industries X

In Summary X

Chapter Fifteen: Leveraging Supplier Feedback X

Avoiding the RFP Process X

Making Yourself the Ideal Customer X

Examples of Leveraging Supplier Feedback Successfully X

In Summary X

Chapter Sixteen: Opportunity Assessment and Sourcing Roadmap X

Introduction X

Starting with Spend Analysis X

Procurement Taxonomy X

Opportunity Assessment X

Roadmap XX

In Summary XX

Part Four: How to Do It—Sourcing

Chapter Seventeen: Determining Project Complexity X

Complexity Drivers X

In Summary XX

Chapter Eighteen: Planning and Optimizing Low-complexity Projects X

Getting Familiar with Low Complexity X

Where to Find Low Complexity Projects X

Dealing with Unexpected Complexity X

Adding Complexity with Purpose X

Factoring Low-complexity Projects into Your Roadmap X

In Summary X

Chapter Nineteen: Navigating High-Complexity Projects X

Process Drivers X

Project Drivers XX

In Summary XX

Part Five: How to Do It—Building and Managing an Indirect Procurement Team

Chapter Twenty: Building an Indirect Procurement Team X

Defining the Role of Procurement X

Designing the Framework X

Building the Team XX

In Summary XX

Chapter Twenty-One: Team Training and Development X

Where to Begin X

Balancing the Content X

How to Make It Stick X

In Summary X

Chapter Twenty-Two: Process, Policy, and Digitalization X

Enacting the Change X

The Role of Governance X

Enabling the Team through Technology X

In Summary XX

"The book provides executives and purchasing professionals with the knowledge and tools necessary to successfully reduce costs in the area of indirect spend. It includes an overview of the challenges faced when sourcing indirect spend categories, an overview of the strategic sourcing process, tools that can help drive savings, and examples based on real world experience. It is a how to guide that clearly covers specific sourcing engagements and provides the details needed to source effectively. The book includes sections covering the process, the tools, real world examples, guidance through specific sourcing engagements and the information needed to source effectively. In the nearly ten years that have passed since the initial publication of this book, the Procurement profession and the discipline of Strategic Sourcing have matured. Markets have developed, trends have come and gone, and technology has experienced leaps and bounds - all of which pose new and interesting challenges for Procurement professionals. At the same time, the primary objective of the Procurement function within the business continues to be cost reduction - and best practices in strategic sourcing continue to be the most reliable levers you can pull. This new edition will discuss how strategic sourcing has evolved and provide an update on the techniques, tools, and resources available to purchasing groups"-- Provided by publisher.

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