TY  - BOOK
AU  - Benyon,David
TI  - Designing user experience: A guide to HCI, UX and Interaction Design 
SN  - 9781292155517 (print)
AV  - QA76.9.H85 B45 2017
U1  - 004.019 23
PY  - 2019///
CY  - Harlow, United Kingdom
PB  - Pearson Education Limited
KW  - Human-computer interaction
KW  - Interactive computer systems
KW  - Design
KW  - User interfaces (Computer systems)
N1  - Earlier editions given title: Designing interactive systems; Includes bibliographical references and index; Introduction to Part I -- 1.An introduction to user experience -- Aims -- 1.1.The variety of UX -- 1.2.The concerns of UX -- 1.3.Being digital -- 1.4.The skills of the UX designer -- 1.5.Why being human-centred is important -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 2.PACT: a framework for designing UX -- Aims -- 2.1.Introduction -- 2.2.People -- 2.3.Activities -- 2.4.Contexts -- 2.5.Technologies -- 2.6.Scoping a problem with PACT -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 3.The process of human-centred UX design -- Aims -- 3.1.Introduction -- 3.2.The process of UX design -- 3.3.Developing personas -- 3.4.Developing scenarios -- 3.5.Using scenarios throughout design -- 3.6.A scenario-based UX design method -- 3.7.Case study. Secret City: Edinburgh -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 4.Cross-channel UX -- Aims -- 4.1.Introduction -- 4.2.The elements of UX -- 4.3.User journeys -- 4.4.Cross-channel UX -- 4.5.Information architecture -- 4.6.Example: commuting to work -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 5.Usability -- Aims -- 5.1.Introduction -- 5.2.Accessibility -- 5.3.Usability -- 5.4.Acceptability -- 5.5.Design principles -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 6.Experience design -- Aims -- 6.1.Introduction -- 6.2.Engagement -- 6.3.Designing for pleasure -- 6.4.Aesthetics -- 6.5.Lifestyle -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- Introduction to Part II -- 7.Understanding -- Aims -- 7.1.Requirements -- 7.2.Participative design -- 7.3.Interviews -- 7.4.Questionnaires -- 7.5.Probes -- 7.6.Card sorting techniques -- 7.7.Working with groups -- 7.8.Fieldwork: observing activities in situ -- 7.9.Artefact collection and 'desk work' -- 7.10.Data analysis -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 8.Envisionment -- Aims -- 8.1.Finding suitable representations -- 8.2.Sketching for ideation -- 8.3.Visualizing look and feel -- 8.4.Mapping the interaction -- 8.5.Wireframes -- 8.6.Prototypes -- 8.7.Envisionment in practice -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 9.Design -- Aims -- 9.1.Introduction -- 9.2.UX design -- 9.3.Metaphors and blends in design -- 9.4.Conceptual design -- 9.5.Physical design -- 9.6.Designing interactions -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 10.Evaluation -- Aims -- 10.1.Introduction -- 10.2.Data analytics -- 10.3.Expert evaluation -- 10.4.Participant-based evaluation -- 10.5.Evaluation in practice -- 10.6.Evaluation: further issues -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 11.Task analysis -- Aims -- 11.1.Goals, tasks and actions -- 11.2.Task analysis and systems design -- 11.3.Hierarchical task analysis -- 11.4.GOMS: a cognitive model of procedural knowledge -- 11.5.Structural knowledge -- 11.6.Cognitive work analysis -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 12.Visual interface design -- Aims -- 12.1.Introduction -- 12.2.Graphical user interfaces -- 12.3.Interface design guidelines -- 12.4.Psychological principles and interface design -- 12.5.Information design -- 12.6.Visualization -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 13.Multimodal interface design -- Aims -- 13.1.Introduction -- 13.2.Multimodal interaction -- 13.3.Using sound at the interface -- 13.4.Tangible interaction -- 13.5.Gestural interaction and surface computing -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- Introduction to Part III -- 14.Designing apps and websites -- Aims -- 14.1.Introduction -- 14.2.Website and app development -- 14.3.The information architecture of apps and websites -- 14.4.Navigation design for apps and websites -- 14.5.Case study: designing the Robert Louis Stevenson website -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 15.Social media -- Aims -- 15.1.Introduction -- 15.2.Background ideas -- 15.3.Social networking -- 15.4.Sharing with others -- 15.5.The developing web -- Summary and key points -- Further reading -- Web links -- Comments on challenges -- 16.Collaborative environments -- Aims -- 16.1.Introduction -- 16.2.Issues for cooperative working -- 16.3.Technologies to support cooperative working -- 16.4.Collaborative virtual environments -- 16.5.Case study: developing a collaborative tabletop application -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 17.AI: artificial intelligence and interface agents -- Aims -- 17.1.Artificial intelligence (AI) -- 17.2.Interface agents -- 17.3.Adaptive systems -- 17.4.An architecture for agents -- 17.5.Applications of agent-based interaction -- 17.6.Avatars, robots and conversational agents -- 17.7.Case study: companions -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 18.Ubiquitous computing -- Aims -- 18.1.Ubiquitous computing -- 18.2.Information spaces -- 18.3.Blended spaces -- 18.4.Home environments -- 18.5.Case study: navigating WSNs -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 19.Mobile computing -- Aims -- 19.1.Introduction -- 19.2.Context awareness -- 19.3.Understanding in mobile computing -- 19.4.Designing for mobiles -- 19.5.Evaluation for mobile computing -- 19.6.Case study: evaluation of navigating a WSN -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 20.Wearable computing -- Aims -- 20.1.Introduction -- 20.2.Smart materials -- 20.3.Material design -- 20.4.From materials to implants -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- Introduction to Part IV -- 21.Memory and attention -- Aims -- 21.1.Introduction -- 21.2.Memory -- 21.3.Attention -- 21.4.Human error -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 22.Affect -- Aims -- 22.1.Introduction -- 22.2.Psychological theories of emotion -- 22.3.Detecting and recognizing emotions -- 22.4.Expressing emotion -- 22.5.Potential applications and key issues for further research -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 23.Cognition and action -- Aims -- 23.1.Human information processing -- 23.2.Situated action -- 23.3.Distributed cognition -- 23.4.Embodied cognition -- 23.5.Activity theory -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 24.Social interaction -- Aims -- 24.1.Introduction -- 24.2.Human communication -- 24.3.People in groups -- 24.4.Presence -- 24.5.Culture and identity -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges -- 25.Perception and navigation -- Aims -- 25.1.Introduction -- 25.2.Visual perception -- 25.3.Non-visual perception -- 25.4.Navigation -- Summary and key points -- Exercises -- Further reading -- Web links -- Comments on challenges.; 000-099
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