TY - BOOK AU - Burkus,David TI - Under new management: how leading organizations are upending business as usual SN - 9781328781642 U1 - 658 23 PY - 2017/// CY - New York PB - Mariner Books KW - Management KW - Case studies KW - Employee participation N1 - Introduction: management needs new management -- Outlaw email -- Put customers second -- Lose the standardvacation policy -- Pay people to quit -- Make salaries transparent -- Ban non-competes -- Ditch performance appraisals -- Hire as a team -- Write the org chart in pencil -- Close open offices -- Take sabbaticals -- Fire the managers -- Celebrate departures -- Afterword: reinventing the management engine; 600-699; 658 N2 - This provocative business management book profiles highly successful companies that are experimenting with new strategies and tactics to better engage their employees and customers. The strategies may seem counterintuitive at first, but they are backed by solid, evidence-based behavioral science--and are an integral contributor to these companies' high performance and customer loyalty. The author provides significant and timely research to bolster his contention that many traditional management approaches need to be upgraded ER -