TY  - BOOK
AU  - Hayashi,Shawn Kent
TI  - Conversations that get results and inspire collaboration: engage your team, your peers, and your manager to take action 
SN  - 9780071805933 (alk. paper)
AV  - HD30.3 .H3873 2013
U1  - 650.1/3 23
PY  - 2013///
CY  - New York
PB  - McGraw-Hill Education
KW  - Communication in management
KW  - Interpersonal communication
KW  - Teams in the workplace
KW  - Leadership
N1  - Acknowledgments -- Preface -- The foundation for successful collaboration -- Knowing what you want to create -- People reading : communication styles -- People reading : motivators -- People reading : emotional intelligence -- Tying people reading together -- The building blocks for successful collaborations that get results -- Deep listening -- Relationship and group dynamics that impact collaboration -- Storytelling -- When conflict stops progress : creating more effective conversations that -- Relationship buildingationships application exercise -- Having the necessary conversations and getting the collaboration you -- The 12 conversations and how to use them to collaborate -- Conversation for connection -- Conversation for creating new possibilities -- Conversation for structure -- Conversation for commitment -- Conversation for action -- Conversation for accountability -- Conversation for conflict resolution -- Conversation for breakdown -- Conversation for withdrawal and disengagement -- Conversation for change -- Conversation for appreciation -- Conversation for moving on
ER  -