TY  - BOOK
AU  - Rankin,Dianne S.
AU  - Shumack,Kellie Ann
TI  - The administrative professional: technology & procedures 
SN  - 9781305581166
AV  - HF5547.5 .F83 2017
U1  - 651 
PY  - 2017///]
CY  - Boston, MA
PB  - Cengage Learning
KW  - Office practice
KW  - Office management
KW  - Administrative assistants
N1  - Previous edition entered under: Patsy Fulton-Calkins; Includes bibliographical references (pages 289-330) and index; Part I: THE WORKPLACE AND YOU. 1. Entering the Workforce. 2. Becoming a Professional. 3. Managing and Organizing Yourself. Part II: THE WORKPLACE ENVIRONMENT. 4. Working Ethically. 5. Understanding the Workplace Team. 6. Developing Customer Focus. Part III: COMMUNICATION--THE KEY TO SUCCESS. 7. Improving Communication Skills. 8. Communicating with Technology. 9. Developing Presentation Skills. 10. Planning Meetings and Events. Part IV: RECORDS MANAGEMENT, TRAVEL, AND FINANCES.? 11. Managing Physical Records. 12. Managing Electronic Records and Mail. 13. Coordinating Business Travel. 14. Understanding Financial Documents. Part V: CAREER SUCCESS. 15. Seeking Employment. 16. Leading with Confidence. Reference Guide. Glossary
ER  -