Case research in public management /
David E. McNabb.
- xxi, 314 pages : illustrations ; 24 cm.
Includes bibliographical references (p. 285-301) and index.
Part I The What and How of Case Research -- 1 What Is Case Research? -- 2 When to Do Case Research and How to Pick Cases -- 3 The Range of Case Research Designs -- 4 Single Case Research Designs -- 5 Multicase Research Designs -- 6 Getting Started in Single and Multicase Research -- 7 Meta-Analysis Designs and Processes -- 8 Collecting and Analyzing Case Data -- Part II Case Research in Public Management -- 9 Document Analysis Methods -- 10 The Case Research Report -- 11 Case Research in Public Policy and Management -- 12 Case Research in Performance Management -- 13 Case Research in Sustainable Government -- 14 Case Research in Technology Management -- 15 Case Research in National Security Issues -- 16 Case Research in Emergency and Disaster Management -- 17 Case Research in Social and Health Services -- 18 Case Research in Public Infrastructure -- 19 Case Research in Public Transportation -- 20 Case Research on the Work of Government.
18 Case Research in Public Infrastructure -- A Long-Standing Problem -- A Big Problem Getting Bigger -- The Importance of Infrastructure to the Economy -- A Call for Greater Federal Support -- Infrastructure Funding -- Funding at the Local Level -- Funding at the State Level -- Case Research on Infrastructure Issues -- A Case on Infrastructure Development -- A Case on Infrastructure Damage Costs -- A Case of Collaborative Infrastructure Development -- Summary -- 19 Case Research in Public Transportation -- Availability and Structure of Transportation Systems -- Recent Legislation Affecting Public Transit -- Transit Services Enhance Five Ways -- Multicase Studies of Transportation Systems -- Urban/Suburban Managing Authorities -- Transportation Infrastructure and Urban Development -- Strategic Management in Transportation Departments -- States Have Strategic Plans in Place -- Differences Found in Planning Approaches -- A Case of Sustainable Urban Transportation -- Three Key Issues -- A Multicase Transportation Planning Organization Study -- Success Factors Identified -- 3-C Planning -- ISTEA Provisions Sustained -- Summary -- Note -- 20 Case Research on the Work of Government -- Case Research on Improving Productivity -- History of the Productivity Movement -- Barriers to Productivity Improvement -- Productivity Problems in Local Governments -- Case Research in Accountability -- Accountability Processes -- Methods for Exercising Accountability -- Case Research on Enterprise Transformation -- Transformation at the Veterans Health Administration -- Transformation Progress -- Change at the Bonneville Power Administration -- Management Challenges -- Top to Bottom Changes Needed -- Implementing Change in Local Government -- Change in Fairfax County, Virginia -- Change in Altamonte Springs, Florida -- Transforming City Government in Fremont, California -- Conclusion: Successful Change Managers Follow the Same Steps -- Summary.
9780765623379
2009018629
Public administration--Research. Public administration--Case studies. Qualitative research.