TY - BOOK AU - Mackey,Daphne TI - Send me a message: a step by step approach to business and professional writing SN - 9780072953510 AV - HF5718.3 .M313 2004 U1 - 808.06665 PY - 2004/// CY - Boston, M. A. PB - McGraw-Hill KW - Business writing KW - Electronic mail messages N1 - Includes index UR - http://www.loc.gov/catdir/enhancements/fy0626/2005274054-d.html UR - http://www.loc.gov/catdir/enhancements/fy1106/2005274054-t.html ER -