TY - BOOK AU - Cohen,Steven AU - Eimicke,William B. AU - Heikkila,Tanya TI - The effective public manager: achieving success in a changing government SN - 9780470282441 (cloth) AV - JF1351 .C574 2008 U1 - 352.3 22 PY - 2008/// CY - San Francisco PB - Jossey-Bass KW - Public administration N1 - Includes bibliographical references (p. 345-364) and index; The perpetual crisis in public management -- Defining effective public management -- How to find and keep good people -- Developing effective working relationships -- Structuring systems, tasks, and responsibilities -- Understanding and applying innovation strategies in the public sector -- The art and craft of contracting -- Gathering, organizing, and using information -- Mastering the budgetary process -- Shaping organizational goals and strategies -- Communicating with the public, the media, and stakeholders -- Surviving and thriving in public service UR - http://www.loc.gov/catdir/toc/ecip0821/2008027382.html ER -