TY - BOOK AU - Roman,Kenneth AU - Raphaelson,Joel TI - Writing that works: how to write memos, letters, reports, speeches, resumes, plans, and other papers that say what you mean, and get things done SN - 0060148438 : AV - PE1115 .R58 1981 U1 - 808.066651021 19 PY - 1981/// CY - New York PB - Harper & Row KW - English language KW - Business English KW - Rhetoric KW - Report writing KW - Letter writing KW - Business writing ER -