The sourcebook of listening research : methodology and measures /
edited by Debra Worthington and Graham Bodie.
- 1 online resource.
ABOUT THE AUTHOR DEBRA L. WORTHINGTON is Professor and Associate Director for Communication at Auburn University, USA. She is the principal author of the leading textbook Listening: Processes, Functions, and Competency (2011). She has published numerous research articles on listening - particularly as related to measurement and individual listening style. Her research has been recognized by the International Listening Association, the American Society of Trial Consultants, the European Communication Research and Education Association, the National Communication Association, the Eastern Communication Association, and the Southern Communication Association. Worthington has received the Ralph G. Nichols Listening Award (International Listening Association) and the Burton Award for Legal Achievement (Burton Foundation), and is a past president of the International Listening Association.
GRAHAM D. BODIE (PhD, Purdue University), formerly Professor of Communication Studies at Louisiana State University and Agricultural & Mechanical College, is now on faculty in the Meek School of Journalism and New Media at The University of Mississippi. His research on listening and the social cognitive underpinnings of human communicative behavior has been published in Human Communication Research, Communication Monographs, Communication Research, Communication Yearbook, and the International Journal of Listening, among other outlets. Graham's research has been funded by the Louisiana Board of Regents and the National Science Foundation, and he regularly appears in local and national media outlets on issues relevant to listening in close relationships.
Includes bibliographical references and index.
TABLE OF CONTENTS Notes on Contributors xi
Preface xxii
Section One Decisions for the Measurement of Listening 1
Chapter 1 Defining Listening: A Historical, Theoretical, and Pragmatic Assessment 3 Debra L. Worthington and Graham D. Bodie
Section Two Methodological Trends, Challenges, and Opportunities in Listening Research 19
Chapter 2 Measuring Listening 21 Graham D. Bodie and Debra L. Worthington
Chapter 3 Qualitative Approaches and Listening Research 45 Barbara Cook Overton
Chapter 4 Modeling and Measuring Cognitive Components of Listening 70 Debra L. Worthington
Chapter 5 Measuring Affective Components of Listening 97 Graham D. Bodie and Susanne M. Jones
Chapter 6 Measuring Behavioral Components of Listening 123 Graham D. Bodie
Section Three Measurement Profiles 151
Profile 1 The Academic Listening Self-rating Questionnaire (ALSA) 153 Vahid Aryadoust and Christine C. M. Goh
Profile 2 Active - Empathic Listening Scale (AELS) 161 Shaughan A. Keaton
Profile 3 Active Listening Attitude Scale (ALAS) 167 Brock Bybee and Jonathon Frost
Profile 4 Active Listening Observation Scale (ALOS) 174 Andrea J. Vickery
Profile 5 Affectionate Communication Scale (TAS) (Trait-Given & Trait-Received) 180 Kory Floyd and Mark Alan Generous
Profile 6 Affectionate Communication Index (ACI) 186 Kory Floyd and Lisa J. van Raalte
Profile 7 Attributional Complexity Scale (ACS) 191 Michael Navarro
Profile 8 Audio Message Complexity: Audio Content Change (Acc) and Audio Information Introduced (Aii) 198 Robert F. Potter and Annie Lang
Profile 9 Communicative Adaptability Scale (CAS) 204 Gwen A. Hullman
Profile 10 Communication Competency Assessment Instrument (CCAI) 212 Phil Backlund
Profile 11 Communication Functions Questionnaire (CFQ-30) 217 Graham D. Bodie
Profile 12 Conversational Listening Span (CLS) 224 Debra L. Worthington and Courtney Edwards
Profile 13 Conversational Sensitivity Scale (CSS) 232 Debra L. Worthington
Profile 14 The Couples Helping Exercise 239 Andrew C. High, Jenny L. Crowley, and Emily M. Buehler
Profile 15 Doctors’ Interpersonal Skills Questionnaire (DISQ) 246 Helen Meldrum
Profile 16 Effective Listening and Interactive Communication Scale (ELICS) 252 Gillian King and Michelle Servais
Profile 17 Empathic Accuracy: Standard Stimulus Paradigm (EA-SSP) 259 Vivian Ta and William Ickes
Profile 18 Empathic Accuracy: Unstructured Dyadic Interaction Paradigm (EA-UDIP) 265 Vivian Ta and William Ickes
Profile 19 Facilitating Listening Scale (FLS) 272 Avraham N. Kluger and Osnat Bouskila-Yam
Profile 20 Five Facet Mindfulness Questionnaire (FFMQ) 281 Carly M. Danielson and Susanne M. Jones
Profile 21 Functional Magnetic Resonance Imaging (fMRI) 290 Iballa Burunat and Elvira Brattico
Profile 22 Highly Sensitive Person Scale (HSPS) 299 Christopher C. Gearhart
Profile 58 Talkaholic Scale (Compulsive Communication Scale) (TAS) 566 Debra L. Worthington
Profile 59 Team Listening Environment (TLE) 573 Michelle K. Johnston and Kendra Reed
Profile 60 Time Studies 578 Graham D. Bodie
Profile 61 The Listening Test of the Internet-Based Test of English as a Foreign Language (TOEFL iBT) 592 Vahid Aryadoust
Profile 62 Verbal Aggressiveness Scale (VAS) 599 Timothy R. Levine
Profile 63 Taxonomy of Verbal Response Modes (VRM) 605 William B. Stiles
Profile 64 Watson-Barker Listening Test (WBLT) 612 Debra L. Worthington
Profile 65 Willingness to Listen (WTL) 617 Andrea J. Vickery
Index 624
Essential reading for listening researchers across a range of disciplines, The Sourcebook of Listening Research: Methodology and Measures is a landmark publication that defines the field of listening research and its best practices.
the definitive guide to listening methodology and measurement with contributions from leading listening scholars and researchers Evaluates current listening methods and measures, with attention to scale development, qualitative methods, operationalizing cognitive processes, and measuring affective and behavioral components A variety of theoretical models for assessing the cognitive, affective, and behavioral facets of listening are presented alongside 65 measurement profiles Outlines cutting-edge trends in listening research, as well as the complexities involved in performing successful research in this area