Prophets in the dark : how Xerox reinvented itself and beat back the Japanese / David T. Kearns, David A. Nadler.

By: Kearns, David T [author]
Contributor(s): Nadler, David [author]
Language: English Publisher: New York : Harper Business, c1992Edition: First editionDescription: xvi, 334 pages : illustrations ; 24 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 0887305644 (cloth) :Subject(s): Xerox Corporation -- Management | Corporate turnarounds -- United States -- Case studies | Copying machine industry -- United States -- Management | Copying machine industry -- Japan -- ManagementDDC classification: 338.768644 LOC classification: HD9802.3.U64 | X476 1992
Contents:
A new vista -- The unwanted product -- Xerox grows up -- Life with the Ford men -- The stormy times -- The coyote eats the road runner -- The odd couple -- Pushing a wet noodle -- Another prophet -- The meeting in Virginia -- Dining at the quality restaurant -- A backward step -- The blooming of quality -- The race with no finish line. Lessons. The lessons of experience -- A handbook for decline -- What is quality anyway? -- Managing organizational change -- Beyond the magic leader -- The CEO and his consultant -- A uniquely American solution -- From decline to competitiveness.
Summary: The inside story of how a group of Xerox executives completely revolutionized the company's internal structure and saved it from the Japanese competition ; by the former CEO of Xerox.
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338.768644 K214 1992 (Browse shelf) Available CL-29700
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Includes index.

A new vista --
The unwanted product --
Xerox grows up --
Life with the Ford men --
The stormy times --
The coyote eats the road runner --
The odd couple --
Pushing a wet noodle --
Another prophet --
The meeting in Virginia --
Dining at the quality restaurant --
A backward step --
The blooming of quality --
The race with no finish line. Lessons. The lessons of experience --
A handbook for decline --
What is quality anyway? --
Managing organizational change --
Beyond the magic leader --
The CEO and his consultant --
A uniquely American solution --
From decline to competitiveness.

The inside story of how a group of Xerox executives completely revolutionized the company's internal structure and saved it from the Japanese competition ; by the former CEO of Xerox.

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